By using Fortwell Ltd’s Eshops, you agree to be bound by our Privacy Policy.
This privacy policy sets out how Fortwell Ltd Eshops uses and protects any information that you give when you use this website.
Fortwell Ltd Eshops is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Fortwell Ltd Eshops may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from November 2023.
What we collect
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer and purchased items
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services listed on the marketplace.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We accept Juice, Bank Transfer and my.t money as mode of payments. All payments are secured by SSL (Secure Socket Layer).
Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.
A Minimum Order of Rs. 800 is required to be able to buy on the website.
Delivery is done islandwide and is payable at Rs. 100.
Free Delivery for orders above Rs. 2000.
Delivery is effected within 2-3 working days.
Returns are not acceptable.
In case products are out of stock, we will replace with a similar item, upon your consent, or a refund will be effected.
For further information, please contact us on :
Address: Dumat Street, Beau Bassin
Email: customer@fortwellmarketing.com
Tel: 455 0352 / 5 981 83 69